Contact Us


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UCBCares is a service from UCB dedicated to patients and healthcare professionals, managed by a team of knowledgeable and experienced professionals.Our specific aim is to provide simple access to help and information about your treatment, helping to answer any concerns and other treatment and disease related enquiries. You may like to know that this UCBCares service is also made available to the many healthcare professionals involved with your treatment management.

  • Available: Monday to Friday 9am - 5pm*

  • +44 (0) 1753 534 655  (For general enquiries) 

  • +44 (0) 1753 777 100  (UCBCares UK) 

  • +353 1 463 2371  (UCBCares Ireland) 

  • UCBCares 208 Bath Road, Slough Berkshire, SL1 3WE

  • UCB (Pharma) Ireland Limited, United Drug House, Magna Drive, Magna Business Park, Citywest Road, Dublin 24, Ireland

  • (UK)

  • (Ireland)



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Submit your product-related question through the UCBCares online portal below.