Data Privacy Policy

Our Commitment to Privacy

UCB Pharma Limited (UCB) is committed to maintaining the highest level of confidentiality regarding the personal information that we collect, use, maintain, and disclose. This Privacy Policy explains how we handle the personal information you provide to UCB.

This Privacy Policy does not apply to UCB websites that do not link to this Privacy Policy, or to third-party websites to which UCB websites may link. For offline interactions with UCB, this policy supplements (but does not replace) any other policy or notice provided to you as part of your offline interaction(s) with us.

Your use of UCB websites which link to this Policy is subject to this Privacy Policy and the Terms of Use. Please read this Privacy Policy before using UCB websites or submitting personal information to us.

What is “personal information”?

“Personal information” means information that identifies you or could reasonably be used to identify you, and which is collected and/or maintained by UCB in an accessible form. Although the types of personal information we collect and share depend on the nature of your relationship with UCB, as well as requirements of applicable laws, below are general categories of personal information that we may collect (either directly or indirectly).

Contact information. We may collect contact information such as your name, address, telephone number, email address, and contact preferences.

Demographic information. We may collect limited demographic information such as your date of birth, gender, race or ethnicity, citizenship, or primary language.

Professional information. We may collect information about your professional background such as professional credentials, current or past affiliations with organizations or institutions, work history, and/or programs or activities in which you participated.

Health information. In limited circumstances, we may collect health information about your medical condition(s), such as if you choose to enroll in a research study or if you report an adverse effect of a UCB product.

Technical and browsing information. UCB websites may collect information without you actively submitting such information. This information may include, for example, your browser type and language, your operating system, your Internet Protocol (IP) address, the URLs of sites you visited before and after visiting the UCB website, the web search that landed you on the UCB website, and your activities within the UCB website. This information may be collected using various technologies, such as cookies (small pieces of information that are stored by your Web browser on your computer's hard drive). Your Internet browser also automatically transmits to UCB websites some of this information, such as the URL of the website you just visited and the browser version your computer is operating.

Why does UCB collect this information?

UCB uses your personal information in connection with everyday business operations, such as: recruitment and employment, product research, development and drug safety, patient assistance programs, communications about our products, market analysis and research, mandatory disclosure reporting, financial accounting, and other purposes as required or expressly authorized by law.

Many programs require you provide UCB with specific consent and/or authorization for the collection, use and disclosure of your personal information; please refer to those programs for any specific reason(s) for collecting your personal information.

How does UCB protect my personal information?

UCB has adopted a number of recognized standards to protect the privacy of your information, and we have provided a description and an example of these standards below. However, not every particular use or disclosure in every category will be listed.

We restrict and protect how your personal information is used. We have guidelines which limit access only to those who have a reasonable need to use your personal information. In addition, we limit how your information is used to reasonable and legitimate business purposes. Finally, we may use your personal information for business management and administration or to carry out our legal responsibilities.

We restrict and protect how your information is disclosed. As a global company with worldwide operations, we may share your personal information with other UCB entities . We limit these “affiliate disclosures” to circumstances where there is a legitimate business need, and any further use or disclosure of your personal information is protected by our global privacy policy and any applicable, country-specific privacy policy, law, or regulation.

On occasion UCB may pass Your Personal Data to Third Parties who may be located in countries offering a different level of protection. However no matter where Third Parties are located, UCB will take all necessary steps to ensure confidentiality of Your Personal Data and treatment in accordance with this Privacy Policy and applicable data privacy laws. UCB will not sell or license your personal information to third parties except in connection with the sale or transfer of a product line or division, or in connection with a joint marketing program.

Please note that UCB reserves the right to disclose your personal information to respond to authorized information requests from government authorities, court orders, or when otherwise required by law.

We use strong computer security protections. UCB has implemented technical, administrative and procedural safeguards in an effort to secure your personal information from unauthorized access, use or disclosure. Unfortunately, no such measure is ever 100 percent effective, so we do not guarantee that your personal information will be secure from theft, loss, or unauthorized access, use or disclosure, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard your personal information.

If you have reason to believe that your personal information is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us using the contact information below.

We conduct privacy and security training and education programs. We provide appropriate training to staff who have permanent or regular access to personal information, who are involved in the collection of personal information, or in the development of tools used to collect, use or share personal information.

UCB’s use of cookies

UCB sometimes uses information obtained from Internet cookies for system administration and to provide statistics to evaluate the use of our website. On UCB websites which require a user log in, UCB uses cookies to help identify you to the website and provide you with an additional level of security. For example, after you access the website and supply your user ID and password, UCB places a temporary cookie on your computer indicating that you have been verified to access the restricted portions of the website. This cookie enables you to enter a digital workspace throughout your current working session and will remain on your computer until you log out of that digital workspace or you close your web browser. If your browser is set not to accept cookies, you will not be able to sign into and/or use the website.

Except as described in this Privacy Policy, UCB does not use cookies in conjunction with this website.

May I correct personal information or delete it?

You have the right, free of charge, to access, modify or delete Your data at any time by accessing the system where available, or by contacting UCB by e-mail: or by writing a letter to the UCB affiliate at UCB Pharma Ltd, 208 Bath Road, Slough SL13WE (attention: data privacy officer).

How to contact UCB regarding data privacy questions?

If You need to contact UCB regarding this Privacy Policy, You may also contact our Data Privacy Officer by email or by writing a letter to the UCB affiliate at UCB Pharma Ltd, 208 Bath Road, Slough SL13WE (attention: data privacy officer).

We will do our best to respond to all reasonable requests in a timely manner.

How will I know whether UCB has updated this policy?

Without prejudice to your rights under applicable law, UCB reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes, and good business practices. If we change our privacy practices, an updated version of this Privacy Policy will reflect those changes and we will notify you of such changes by updating the effective date at the top of this Privacy Policy.