Welcome to UCBCares Welcome to UCBCares

Welcome to UCBCares

A dedicated service to support patients and healthcare professionals

The UCBCares service includes:

  • Web-based information on specific diseases and treatment. This includes general information for the general public and specific information if you are a patient taking a UCB product.

  • Personalised support for patients and healthcare professionals regarding UCB's treatments

UCBCares information for you:

UCBCares for Patients

UCBCares for Patients

For patients who are looking for more information on the disease areas UCB works in

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UCBCares for Healthcare Professionals

UCBCares for Healthcare Professionals

For healthcare professionals who are looking for more information on our disease areas

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Contact UCBCares

Contact UCBCares

You can reach the UCBCares team by phone or email any time day or night*

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*Outside working hours the service is managed by a trusted vendor

Important information

At UCB, patients are at the centre of everything we do.
As the impact of coronavirus (COVID19) continues, our UCBCares team is easily accessible to answer questions from healthcare professionals and patients related to UCB medicines.

UCBCares.UK@ucb.com
UCBCares.IE@ucb.com

0800 279 31 77 - (free from UK)
1800 93 00 75 - (free from Ireland)

Please be aware:

It has come to our attention that companies are being contacted fraudulently by individuals posing as UCB employees to offer personal protective equipment. UCB Pharma Ltd or its staff do not supply personal protective equipment to third parties, hence such contacts are fraudulent and not from UCB Pharma Ltd.. Please be advised that any official contact from UCB can be verified by contacting UCBCares to ensure the authenticity of an engagement.

To report an adverse event or product complaint, please contact UCBCares using the contact details here.

You may also report adverse events:

United Kingdom

UCBCares
UCB Pharma, 208 Bath Road,
Slough,
Berkshire,
SL1 3WE

Ireland

UCB (Pharma) Ireland Limited
United Drug House, Magna Drive,
Magna Business Park,
Citywest Road, Dublin 24,
Ireland

IE-N-OT--1900030 - Date of Preparation December 2019