Contact Us

Available : Monday to Friday 9am - 5pm*

*Outside working hours the service is managed by a trusted vendor

Charged call

UK: +44 1753 777 100
Ireland: +353 1 463 2371


From UK: 0800 279 3177
From Ireland: 1800 93 00 75

UCBCares United Kingdom
208 Bath Road

UCB (Pharma) Ireland Limited
United Drug House, Magna Drive,
Magna Business Park,
Citywest Road, Dublin 24,

If you get any side effects, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in the package leaflet.

You can also report side effects directly via:

UK: Yellow Card Scheme at


Medical and Product Information

From the moment you contact UCBCares, a member of our dedicated team will help you with the following:

  • Information on treatment with UCB medicines prescribed for you, and some guidance on where you can access more information about your medication
  • Disease area information related to your condition to help improve knowledge and understanding
  • Record & respond to all reported medicines complaints so that information obtained is assessed with any required action undertaken
  • Discuss and record all reported adverse events and drug side-effects with UCB medicines
  • If you are a HCP you can contact UCBCares for any questions you may have about UCB's products